Policy and privacy

Your privacy is important to us. Shahy distribution logistic company policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information we collect

1.1 Personal Data

• "Personal Data" means information about you, from which you are identifiable, directly or indirectly, including but not limited to your name, email address, credit card details and other payment information. We may also collect device data, such as your IMEI number and the names of the apps you have installed on your device. We may access the Contact list information on your device to provide rich and personalized features.
• The provision of your Personal Data is voluntary. However, if you do not provide eTopupOnline.com your Personal Data, eTopupOnline.com will not be able to provide services or accept payments from you.
• eTopupOnline.com may collect, use, disclose and process your Personal Data for business and activities of eTopupOnline.com which shall include, without limitation the following (the “Purposes”):
• to validate and/or process payments pursuant to the Terms of Use herein;
• to process any refunds, rebates and or charges pursuant to the Terms of Use herein;
• to develop, enhance and provide what is required pursuant to the Terms of Use herein to meet your needs;
• for internal administrative purposes, such as auditing, data analysis, database records;
• to respond to questions, comments and feedback from you; and in accordance with any applicable laws permitting the use, collection, disclosure and processing of Personal Data.

1.2 Device data

• We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, list of installed mobile apps and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

1.3 Log data

• When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

2. Legal Bases For Processing

• eTopupOnline.com may use and process your Personal Data lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so
• These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
• it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
• to develop, enhance and provide products and services to meet your needs;
• you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
• we need to process your data to comply with a legal obligation.
• Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
• We don’t keep your Personal Data for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your Personal Data for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection and use of information

• We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
• to enable you to customise or personalise your experience of our website;
• to process any transactional or ongoing payments;
• to deliver products and/or services to you;
• to enable you to access and use our website, associated applications and associated social media platforms;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
• to run competitions and/or offer additional benefits to you.

4. Collection and use of information

• eTopupOnline.com may disclose your Personal Data to
• third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, fraud prevention, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
• sponsors or promoters of any competition we run; and
• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.